1. Introduction

Welcome to JDIT. Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal and technical information:

2.1 Personal Information

When you interact with JDIT, we may collect personal details such as:

• Full name
• Email address
• Phone number
• Billing and payment information
• Location details (for callout services)
• Any other information you provide when contacting us or using our services

2.2 Technical Information

When you visit our website, we may automatically collect:

• Your IP address
• Browser type and version
• Device information
• Operating system
• Pages visited and time spent on the site
• Referral source (how you found our website)

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide IT support services (both callout and remote)
• To process payments and manage billing
• To respond to inquiries and provide customer support
• To schedule appointments for callout services
• To improve our website and services
• To comply with legal and regulatory requirements

4. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:

• With service providers who assist in delivering our services (e.g., payment processors)
• When required by law, legal proceedings, or regulatory authorities
• To protect our rights, property, or safety

6. Payment Information

JDIT requires full upfront payment before providing any services. All payment transactions are processed through secure third-party payment gateways. We do not store or have access to your credit/debit card details.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

8. Your Rights and Choices

You have the following rights regarding your personal data:

• Access & Correction: You can request a copy of the personal data we hold about you and request corrections.
• Deletion: You can request that we delete your personal information, subject to legal obligations.
• Opt-Out: You can unsubscribe from marketing emails at any time by following the opt-out instructions in the email.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately. Please check this page periodically for updates.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@jdit.co.za
📞 Telephone: 066-423-2849
📍 Location: Paarl, Western Cape